Course Description
Master the essentials of Accounts Receivable (AR) Management—a core pillar of any business’s financial health. This practical online course walks you through the entire AR process, from issuing invoices to collecting payments and managing customer relationships.
You’ll gain the tools and skills to streamline receivables, improve cash flow, reduce bad debts, and support your organization’s financial strategy. Whether you’re entering the finance field or looking to upskill for back-office roles, this course will help you become proficient in managing accounts receivable like a pro.
What You Will Learn
• Understand the role of AR and the revenue cycle
• Track receivables using aging reports and reconciliation tools
• Apply collection strategies to follow up on overdue accounts
• Understand DSO (Days Sales Outstanding) and its impact on cash flow
• Handle customer disputes, write-offs, and escalation procedures
• Learn AR best practices using Excel, ERP, or accounting software
• Understand compliance in audits, reporting, and financial accuracy
Who Should Enroll
• Students of commerce, finance, or business management
• Entry-level professionals in accounting, bookkeeping, or operations
• Professionals in BPO/ITES or KPO domains (especially Finance & Accounting processes)
Curriculum
- 12 Sections
- 33 Lessons
- 47 Hours
- 1. Revenue Cycle ManagementAccounts Receivable (AR) Billing is a crucial part of the Revenue Cycle Management (RCM) process in healthcare. It focuses on tracking and managing claims after they have been submitted to insurance companies, ensuring timely and accurate reimbursement for medical services.4
- 2. Account ResolutionAccount resolution in Accounts Receivable (AR) billing refers to the process of identifying, investigating, and resolving disputes or discrepancies related to outstanding customer invoices. It ensures accurate financial records, timely payments, and maintains positive customer relationships.4
- 3. Identifying an outstanding claimIdentifying an Outstanding Claim in AR Billing (Accounts Receivable Billing) means tracking and reviewing medical or service-related bills that have been submitted to insurance companies or clients but have not yet been paid or resolved.3
- 4. CMS / HCFA 1500 claim formThe CMS-1500 (also called HCFA-1500) claim form is a standard document used by healthcare providers to bill Medicare, Medicaid, and private insurers for ambulatory and physician services in the United States. In Accounts Receivable (AR) billing, especially in the US medical billing cycle, it's a crucial component.3
- Claim StatusIn AR (Accounts Receivable) Billing, Claim Status refers to the current position or outcome of an insurance or third-party billing claim submitted for payment. It helps medical billing professionals track the lifecycle of a claim and determine next steps for payment or follow-up.3
- 6. Claim ProcessHere’s a clear and concise explanation for Claim Process in AR Billing (Accounts Receivable Billing), especially relevant for healthcare, insurance, or service industries:1
- 7. Denial ManagementHere's a concise explanation of Denial Management in AR (Accounts Receivable) Billing, particularly in a healthcare or revenue cycle management context:2
- Denial for Pre-AuthorizationHere’s a formal and clear template for Denial for Pre-Authorization in AR Billing—suitable for medical billing, insurance communication, or internal documentation:2
- 9. Claim ProcessedHere's a clear explanation of "Claim Processed" in the context of AR (Accounts Receivable) Billing, especially relevant for healthcare, insurance, or service-based industries:4
- 10. Claim DenialsHere’s a clear explanation of Claim Denials in AR (Accounts Receivable) Billing — useful for training materials, SOPs, or internal documentation in medical billing or revenue cycle management:7
- Uncovered ServicesUncovered services in AR billing refer to medical or healthcare services that are not covered under a patient’s insurance policy or benefit plan. These services, when billed, may result in denial or rejection from the payer, shifting the financial responsibility to the patient.2
- 12. Role of AR👉 "Role of [someone or something] in AR (Accounts Receivable) billing?" Please confirm who or what you are referring to — for example: Role of an accountant in AR billing Role of software in AR billing Role of AR billing in revenue cycle Role of a billing executive in AR6
