Spruce Lifeskills (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sprucelifeskills.org.in or enroll in our online courses and services.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
a. Personal Information
We may collect the following personal details during registration or communication:
- Full name
- Email address
- Phone number
- Address (if required for certificate or verification)
- Age / Date of birth
- Payment details (handled securely by payment gateways)
b. Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Usage data (pages visited, time spent, etc.)
- Cookies and tracking technologies
c. Course-related Information
We may collect data related to your learning activity, including:
- Course progress
- Attendance
- Assignment/assessment submissions
- Feedback forms
2. How We Use Your Information
We use the information collected for:
- Course registration and verification
- Providing access to online classes, materials, and resources
- Communication regarding updates, schedules, certificates, etc.
- Improving our website and course experience
- Customer support and responding to queries
- Internal analytics and service enhancement
- Legal obligations and compliance
We do not sell or rent your information to third parties.
3. Sharing of Information
We may share your information only in the following cases:
- With trusted service providers (e.g., payment gateways, LMS platforms)
- When required by law, legal process, or government authorities
- To prevent fraud or protect our rights
All third-party partners operate under strict confidentiality agreements.
4. Payment & Financial Data
All payments are processed through secure third-party payment gateways.
Spruce Lifeskills does not store your credit/debit card or banking information.
5. Cookies & Tracking Technologies
We use cookies to:
- Improve user experience
- Analyze website traffic
- Save login preferences
- Track course progress
You may disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We implement industry-standard security measures to protect your information.
However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Children’s Privacy
We do not knowingly collect data from children under 13.
Minors enrolling in courses must do so with parental/guardian consent.
8. Data Retention
We retain your information for as long as:
- Your account is active
- You are enrolled in a course
- Required for certification, legal compliance, or internal purposes
You may request deletion of your data (subject to legal and academic requirements).
9. Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of your data (where applicable)
- Withdrawal of consent for marketing communication
To exercise your rights, contact us using the details below.
10. Links to External Sites
Our website may contain links to third-party websites.
We are not responsible for their content, privacy policies, or practices.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Revisions will be posted on this page with an updated “Last Updated” date.
12. Contact Us
For any concerns or questions regarding this Privacy Policy, contact:
📞 +91 95950 25757
📧 sprucelifeskills@gmail.com
🌐 sprucelifeskills.org.in
