1. Nature of Products
Spruce Lifeskills offers:
- Online courses
- Live virtual sessions
- Digital learning materials (PDFs, videos, worksheets, etc.)
Since these are digital products, no physical shipping is involved.
2. Delivery of Course Access
- After successful registration and payment, course access details (login credentials, links, schedule) will be sent to the registered email ID or WhatsApp number within:
• 0–24 hours for self-paced courses
• 24–48 hours for live/mentor-led programs - If access is not received within the mentioned time, students may contact us immediately.
3. Delivery of Digital Materials
- All learning materials (documents, assignments, recordings, etc.) are delivered online via:
- Student portal
- LMS platforms
- Materials may be released module-wise or in full, depending on the course structure.
4. Incorrect Email or Phone Number
Spruce Lifeskills is not responsible for delivery delays due to:
- Incorrect email address
- Incorrect mobile number
- Spam/junk filters blocking emails
Participants must ensure accurate contact details during registration.
5. Access Issues
If you face issues accessing your course:
- Email us at sprucelifeskills@gmail.com
- Call/WhatsApp at +91-9595025757
Access will be verified and reissued within 24–48 working hours.
6. No Physical Shipping
- No couriers or physical packages are sent.
- All services and products are digitally delivered.
7. Course Updates & Additional Content
- Any new content added to the enrolled course will be delivered automatically at no extra shipping or delivery cost.
8. Contact Us
For queries related to course access or delivery, contact:
📧 sprucelifeskills@gmail.com
📞 +91-9595025757
🌐 sprucelifeskills.org.in
